For most UK addresses: packages are sent Royal Mail second class, untracked, at no cost. Our packaging is designed so that trial packs and single cartons of 8 will fit through your letterbox.
For the Channel Islands and non-UK addresses: a variable charge is made for any such orders, and a variety of carriers will be used, all of which will be tracked where possible.
Non-UK orders may be charged import duties or taxes when the parcel reaches the delivery country. These charges vary and must be paid by the recipient of the parcel. If you have any questions related to customs charges, please contact your local customs office.
If you would like to return a product (for any reason), we will be happy to give you a refund or exchange for other products provided that the returned bars are unopened.
We ask that you return unwanted products at your own expense and responsibility within 28 days of receipt of purchase.
If you wish to return a product, then please email us at [email protected] and we will let you know how best to do this.
Refunds can only be made through the original way that you paid.